[rt-users] Use 'Watcher = X' inestead of 'Requestor = X : RT 3.6.4

[Ruslan Zakirov]

Note for everybody who's suffering from this bug. Jesse released
RT-3.6.5-RC1 few days ago that is bug fix release and the patch is a
part of it. If there wouldn't be negative feedback on the release
candidate then 3.6.5 will be available really soon.

On 8/16/07, James Moseley <jmoseley at corp.xanadoo.com> wrote:
> Ruslan released a patch for this a couple of weeks ago and posted it to the
> mailing list.  It's attached here again:
>
> (See attached file: 3.6-searches_by_watchers_performance_fix.patch)
>
> James Moseley
>
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>              Jason Long
>              <jlong at messiah.ed
>              u>                                                         To
>              Sent by:                  rt-users at lists.bestpractical.com
>              rt-users-bounces@                                          cc
>              lists.bestpractic
>              al.com                                                Subject
>                                        Re: [rt-users] Use 'Watcher = X'
>                                        inestead of 'Requestor = X : RT
>              08/16/2007 01:48          3.6.4
>              PM
>
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> jmoseley at corp.xanadoo.com wrote:
> > Performing queries using 'Requestor = X OR Cc = X OR AdminCc =X' in 3.6.3
> > yielded very fast results - a few seconds.  However, doing the same
> search
> > in 3.6.4 resulted in a timeout after four minutes.
> >
> > Using 'Watcher = X' is the preferred solution, faster, etc (and what I am
> > using now), yes, but I would expect Requestor or AdminCc queries in 3.6.4
> > to be just as fast in 3.6.3 not 100x slower.  ;-)
> >
>
> Just upgraded to 3.6.4 here, and I'm seeing the same thing. My queries
> using "Request = X Or Cc = X Or AdminCc = X" used to be pretty fast, now
> they're all timing out. I replaced them with "Watcher = X", and now they
> complete before timing out, but they're still not as fast as the old
> queries were with 3.6.3.
> Jason
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-- 
Best regards, Ruslan.