[rt-users] Sending attachment via comment not coming back

[Asrai khn]

Didn't do anything and after few hours requestors and AdminCC got the mail.

Askar

On Dec 7, 2007 7:20 PM, Asrai khn <asraikhn at gmail.com> wrote:

>
>
> On Dec 7, 2007 3:54 PM, Roy El-Hames <rfh at pipex.net> wrote:
>
> > In theory yes , you should get an email , providing you have scrip to
> > notify AdminCC on comment.
> >
>
> Okay i am back after proper testing RT do not sent emails to requestor and
> AdminCC if mail size is > 9mb however rt do record it and one can view it
> from web interface.
>
> I tested with 3, 5 mb it  works fine but when i tried to attached 9.1mb of
> file it fails to deliever an email to requestor and AdminCC
>
> in maillogs i am getting this
>
>
> E46A3406B  12966112 Fri Dec  7 13:49:06  myid at mycompany.com
> (temporary failure. Command output: An Error Occurred =================
> 500 Server closed connection without sending any data back)
>                                          queue-sh at mycompany.com
>
>
> I even increased the value in Site config
> old
> #Set($MaxAttachmentSize , 10000000);
>
> new
> Set($MaxAttachmentSize , 13000000);
>
> Any idea how to make rt to deliever emails have attachments
> size upto 10mb?
>
> Askar.
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20071208/5e80e123/attachment.htm>