R: R: [rt-users] Having problems with a default install of 3.6.5

Mike Gracy mike.gracy at mypointscorp.com
Mon Dec 17 12:18:09 EST 2007


Thanks for the feedback.  I'll remember to hit reply to all next time.
I'll look at the apache config.
Gianluca Cecchi wrote:
> I was only able to read your answer some minutes ago.. Next time please send messages to all the list, so that eventually other guys could give quicker replies...
>
> The 'Configuration' link resolves to the same page as yours for me, so it doesn't seem a problem about rt itself.
> When you have a link pointing to a directory, it defaults to some kind of page into that directory, tipically index.hmtl.
> You define it inside apache configuration file (/etc/httpd/conf/httpd.conf on my fc6).
>
> Pehaps your apache config is different form the default one...
> The directive inside httpd.conf is DirectoryIndex and it is this one below for me:
>
> # DirectoryIndex: sets the file that Apache will serve if a directory
> # is requested.
> #
> # The index.html.var file (a type-map) is used to deliver content-
> # negotiated documents.  The MultiViews Option can be used for the
> # same purpose, but it is much slower.
> #
> DirectoryIndex index.html index.html.var
>
> I have also this in my rt3.conf file (see in particular the "RedirectMatch" entry) under /etc/httpd/conf.d/. 
> Don't know if could be another source of problems if misconfigured:
>
> Alias /rt3 "/usr/share/rt3/html"
>
> PerlModule Apache::DBI
> PerlRequire /usr/sbin/webmux.pl
>
> <Directory "/usr/share/rt3/html">
>   AllowOverride All
>   Options ExecCGI FollowSymLinks
> </Directory>
>
> <Location /rt3>
>   RewriteEngine On
>   RedirectMatch permanent (.*)/$ $1/index.html
>   AddDefaultCharset UTF-8
>   SetHandler perl-script
>   PerlHandler RT::Mason
> </Location>
>
>
>   
>> -----Messaggio originale-----
>> Da: Mike Gracy [mailto:mike.gracy at mypointscorp.com] 
>> Inviato: venerdì 14 dicembre 2007 21.54
>> A: Gianluca Cecchi
>> Oggetto: Re: R: [rt-users] Having problems with a default 
>> install of 3.6.5
>>
>> Ok, I updated the logging path in RT_SiteConfig.pm and set up 
>> the same dir below.  Logging works now.  Thanks.
>>
>> I just discovered what is happening with the 'Configuration' link.
>> It is resolving as 'rt.<dns-address->/Admin/'.  It should 
>> have 'index.html' on the end of it.  When I put the 
>> 'index.html' on the end, it works perfectly.  Which file can 
>> I edit to fix this?
>>     


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Mike Gracy
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