[rt-users] Remove requestor on create?

Millard, Matt Millard.Matt at principal.com
Tue Dec 18 14:25:47 EST 2007


I'm looking for a way to remove the requestor from server generated
email tickets.  These would be from "root at sys1.example.com" or
"alom-admin at sys1000.example.com". Basically what I'm trying to prevent
is any email getting sent back out of RT to a system that is simply
going to bounce the email.  Our servers don't accept incoming mail and
bounce it back to Exchange.  

Any thoughts on how I could do this?  I've looked through the wiki and
didn't find anything like this.

Matt


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