[rt-users] Getting data from Excel into RT?

[Jesse Vincent]

Peter Wood wrote:
> Greetings,
> 
> We've got a spreadsheet (hand-produced, not created by RT) that has a
> number of projects which we would like to convert into RT tickets. I've
> searched the RT users mailing list to see if anyone has attempted
> something like this, and I have found a few messages where people
> suggest using the "offline" feature in RT. However, I haven't been able
> to find any documentation on how to make use of this feature. Can anyone
> give me some pointers on either where to look for more detailed
> information, or suggestions on another way to get Excel data into RT?
> 

With a bit of coaxing, the "tools - off line" item from RT's main menu,
will take a tab-separated spreadsheet in the same format as RT's "export
to spreadsheet" search result functionality.

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