[rt-users] Custom Field Search returns 0 records

[Mathew]

And just to cover bases, you have the SeeCustomField right?

Mathew

Gendron, Robert wrote:
> I did try to enable it under Global.  It did not make a difference.
> 
> -----Original Message-----
> From: Mathew [mailto:theillien at yahoo.com]
> Sent: Tuesday, January 16, 2007 7:17 PM
> To: Gendron, Robert
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Custom Field Search returns 0 records
> 
> 
> Have you attached the CF to anything.  Not only do you have to create it
> but it has to be enabled under Global->Custom Fields.
> 
> Mathew
> 
> Gendron, Robert wrote:
>> Hello,
>>
>> This is my first attempt at using the Custom Field feature in RT.  However, when I try to run a query using the custom field the system does not return any records.  
>>
>> Here are my systems specifics:
>> RT Version 3.6.1
>> MySQL 5.0.27
>>
>>
>> Query:
>>  Queue = 'Test' AND 'CF.{Test}' LIKE 'Test'
>>
>> I have saved one record with the Custom Field test set to 'Test'
>>
>> Could this be a configuration error?  Has something been fixed since 3.6.1 to address this issue?
>>
>> Thank you for your assistance.
>>
>> Bob G
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> 
> 
>