[rt-users] Question on SelfService...

[Mat W]

Hrm, but could one go in and alter that query?  I was looking at the 
/SelfService/Elements/MyRequests... seems possble.  Just not sure exactly 
how to go about it.

>Mat W wrote:
>>I created an unprivileged user that is an AdminCC on a queue.  When logged 
>>in to SelfService, they seem to have all the permissions I granted the 
>>AdminCC on that queue (create, show for the given queue) but here's the 
>>question...
>>
>>in the "My Open Tickets", should they see the open tickets in the queue?  
>>Same goes for the "My Closed Tickets".
>>
>No...
>
>"My Open Tickets" - Will only display tickets that they are the requestor 
>of.
>"My Closed Tickets" - Will show tickets that they are the requestor of but 
>also now have their status set to 'resolved'
>
>Jason, "axelilly"
>
>>Thanx.
>>
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>
>

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