[rt-users] How to change the select owner drop-down?

Mario Gomide mariogomide at agricultura.gov.br
Thu Jan 18 14:33:30 EST 2007


Hi there!!

I am a little new at RT, so I apologize if I skipped something...

I´m using  RT 3.6.1 on Debian with Postgres 8.1.5.
Everytime I create a ticket, I have to select the owner on the drop-down 
by its username.
I wanted to know how to change this so I can select the owner by the 
owner´s Name (as set in the user´s Real Name, or Nickname field).
Is this implemented already?

Thanks a lot.
Mario Gomide



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