[rt-users] features question.

Sam Tilders sam at jovianprojects.com.au
Fri Jan 19 16:12:55 EST 2007


On Fri, Jan 19, 2007 at 09:24:46AM -0600, Bob Goldstein wrote:
> >Also, I'd the domain tag in the subject line of the ticket responses
> >to be the same as the domain/brand as they sent their request to.
> 
>     I think you'd have to hack on the code for this.
>     Given that the FROM address is clear, and that the subject
>     line mirrors the email the user sent it creating the ticket,
>     then IMHO an oddball domain tag is not very confusing.

Does the tag in the subject line have to be the domain?

-- 
-- 
Sam Tilders
sam at jovianprojects.com.au
(Move to Jupiter)



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