[rt-users] features question.
Sam Tilders
sam at jovianprojects.com.au
Fri Jan 19 16:12:55 EST 2007
On Fri, Jan 19, 2007 at 09:24:46AM -0600, Bob Goldstein wrote:
> >Also, I'd the domain tag in the subject line of the ticket responses
> >to be the same as the domain/brand as they sent their request to.
>
> I think you'd have to hack on the code for this.
> Given that the FROM address is clear, and that the subject
> line mirrors the email the user sent it creating the ticket,
> then IMHO an oddball domain tag is not very confusing.
Does the tag in the subject line have to be the domain?
--
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Sam Tilders
sam at jovianprojects.com.au
(Move to Jupiter)
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