[rt-users] RT 3.6.3 upgrade

[Michael Hogan]

I uninstalled the copy I had moved over and then found the perl executable
for 5.8.8 and moved it to usr bin so it was the one that ran when I used the
command perl and the prompt.  Then I installed the 5.8.8 binary of the
date::format as you described and it is up and running correctly again.   I
restarted my webserver as well.  Thanks for the help.

Mike


On 1/31/07, Michael Hogan <mhogan30 at gmail.com> wrote:
>
> No, it is not showing an outgoing mail there either.  I have tracked down
> the issue a little further.  My apache logs showed errors with the
> Date::Format module which I installed from cpan before the upgrade.  It is
> required when running make testdeps.  It was looking for the Date/Format.pm
> in a bunch of directories and it wasn't there.  cpan had installed it in my
> perl 5.8.5 directory instead of 5.8.8.  I copied it over to the other
> directory but now I get this error:
>
> [Wed Jan 31 20:32:31 2007] [error]: Scrip Prepare 3 died. - Require of
> RT::Action::Autoreply failed.
> "strftime" is not exported by the Date::Format module
> Can't continue after import errors at /opt/rt3/lib/RT/Action/SendEmail.pm
> line 59
> BEGIN failed--compilation aborted at /opt/rt3/lib/RT/Action/SendEmail.pm
> line 59.
>
>
> I am currently trying to track this down.  Any help would be appreciated.
> :^)
>
> Mike
>
> On 1/31/07, Ruslan Zakirov <ruslan.zakirov at gmail.com> wrote:
> >
> > Do see an outgoing email transaction with autoreply in the history of
> > the ticket?
> >
> > On 1/31/07, Michael Hogan <mhogan30 at gmail.com> wrote:
> > > Last night I upgraded from 3.6.1 to 3.6.3.  When I send an e-mail the
> > ticket
> > > is logged ok and that all works fine.  It does not however send the
> > > autoreply like it used to do before the upgrade.  I have checked my
> > mail
> > > logs and rt doesn't even attempt to send it to sendmail.  So I was
> > wondering
> > > if there was a known issue in which this occurs.  I couldn't find
> > anything
> > > in the wiki or thread archives.  Thanks.
> > >
> > > Mike
> > >
> > > _______________________________________________
> > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > >
> > > Community help: http://wiki.bestpractical.com
> > > Commercial support: sales at bestpractical.com
> > >
> > >
> > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> > > Buy a copy at http://rtbook.bestpractical.com
> > >
> >
> >
> > --
> > Best regards, Ruslan.
> >
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20070131/9a3a30f7/attachment.htm>