[rt-users] How to configure for multiple domains.

[Sridhar Adabala]

Hi All,

Thanks for the update from Kevin and Manuel. I forgot to mention that I'm using a Windows Version of RT. And I found that the extension which you suggested is for Linux version. If anyone have done this in Windows version please help me.

Thanks in advance.
Regards,
Sridhar Adabala.



Date: Mon, 16 Jul 2007 11:06:36 -0400
From: Kevin Falcone <falcone at bestpractical.com>
Subject: Re: [rt-users] How to configure for multiple domains.
To: RT Users <RT-Users at lists.bestpractical.com>
Message-ID: <5CC003B8-9043-477B-A58C-171301F5AD2B at bestpractical.com>
Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed


On Jul 16, 2007, at 8:40 AM, Sridhar Adabala wrote:

> I created different queues as eurocallingcards and vedatelecom and  
> able to manage to get the emails for them. And when creating new  
> ticket for vedatelecom the auto reply emails which are going with  
> subject [Eurocallingcards # {ticket no}] subject for vedatelecom  
> also. I would like to change the subject as [Vedatelecom #{ticket  
> No}]. I had created new template and scrips for vedatelecom queue  
> and able to manage the correspondence address.
>
> But unable to change the subject. Please if anyone can help in this  
> kindly update me.

The branded queues extension should do what you want

http://search.cpan.org/dist/RT-Extension-BrandedQueues/

-kevin



       
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