AW: Re: Re: [rt-users] RT not connecting to database?

Ham MI-ID, Torsten Brumm torsten.brumm at Kuehne-Nagel.com
Tue Jul 24 16:05:29 EDT 2007


No, firewall was not my idea behind, have you tried from rtwww to rtdb with mysql -uusername -p -h rtdb and this works? Are the rights granded correctly during the installation? 

Torsten

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com>
To: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
Sent: Tue Jul 24 19:20:27 2007
Subject: Re: Re: [rt-users] RT not connecting to database?

On Tue, Jul 24, 2007 at 08:13:24AM +0200, Ham MI-ID, Torsten Brumm wrote:
> Is the server at the same box or on a separated box? How does your setup looks like?

The database is on a separate host.  It can be accessed with mysqladmin
from the host running RT, so there isn't a firewall or anything.


> -----Original Message-----
> 
> On Mon, Jul 23, 2007 at 11:13:41PM +0200, Ham MI-ID, Torsten Brumm wrote:
> > Does this error happen all the time or after a longer time without any usage?
> 
> All the time.
> 
> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com>
> > To: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
> > Sent: Mon Jul 23 22:25:23 2007
> > Subject: [rt-users] RT not connecting to database?
> > 
> > When I hit my RT install in a browser, I get an Internet Server Error.
> > The error_log says:
> > 
> > DBI connect('dbname=rt3;host=10.12.14.149','rt_user',...) failed: Can't
> > connect to MySQL server on '10.12.14.149' (13) at
> > /usr/lib/perl5/vendor_perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 106
> > Connect Failed Can't connect to MySQL server on '10.12.14.149' (13)
> >  at /usr/lib/perl5/vendor_perl/5.8.8/RT.pm line 205
> > [Mon Jul 23 13:20:52 2007] [warn] (104)Connection reset by peer:
> > mod_fcgid: read data from fastcgi server error.
> > [Mon Jul 23 13:20:52 2007] [error] [client 192.168.2.231] Premature end
> > of script headers: mason_handler.fcgi
> 
> I can run mason_handler.fcgi from the command line and get results,
> so... some issue with the Apache configuration?

-- 
***********************************************************************
* John Oliver                             http://www.john-oliver.net/ *
*                                                                     *
***********************************************************************
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales at bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20070724/236061c9/attachment.htm>


More information about the rt-users mailing list