[rt-users] RT 4 (and online text-processing)

[Robert Grasso]

> There's something interesting to be found on CPAN. Although it doesn't address the use case you're requesting directly, 
> think of it as a technology demo.
> 
> http://search.cpan.org/~jesse/RT-TicketWhiteboard-1.7/
> 
thank you for this interesting suggestion - I am going to test it (not immediately) and I will keep you informed.

Kind regards

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