[rt-users] Procmail An Error Occurred 302 Found

Richard Solid richardsolid at gmail.com
Thu Jun 7 11:57:03 EDT 2007


Hello,

I had RT working fine a week ago. All of the sudden procmail is not
redirecting emails to the proper queues. This was working before and not
now. Something must have changed but I'm not sure what. Can anyone help?

Here I'm pasting the information I'm getting from the different logs when
opening a ticket on RT by sending an email to user at rt.domain.com

Procmail.log Information
=================

--- Logging /var/rt/home/procmail.log for rt, procmail: [13052] Thu Jun  7
11:40:13 2007
procmail: Assigning "MAILDOMAIN=rt.domain.com"
procmail: Assigning "RT_MAILGATE=/usr/bin/rt-mailgate"
procmail: Assigning "RT_URL=http://rt.domain.com/"
procmail: Assigning "LOGABSTRACT=all"
procmail: Match on
"(^((Original-)?(Resent-)?(To|Cc|Bcc)|(X-Envelope|Apparently(-Resent)?)-To):(.*[^a-zA-Z])?).*
user at rt.domain.com"
procmail: Executing "/usr/bin/rt-mailgate,--queue,My
Name,--action,correspond,--url,http://rt.domain.com/"
procmail: Assigning "LASTFOLDER=/usr/bin/rt-mailgate --queue My Name
--action correspond --url http://rt.domain.com/"
procmail: Notified comsat: "rt@:/usr/bin/rt-mailgate --queue My Name
--action correspond --url http://rt.domain.com/"
>From anotheruser at domainB.com  Thu Jun  7 11:40:13 2007
 Subject: test 1
  Folder: /usr/bin/rt-mailgate --queue My Name --action correspo     1783
An Error Occurred

302 Found



Maillog Information:
=============
Jun  7 11:40:13 rt sendmail[13050]: l57FeDS1013050: from=<
anotheruser at domainB.com>, size=1503, class=0, nrcpts=1, msgid=<
002f01c7a91a$23182fe0$7100000a at computer>, proto=ESMTP, daemon=MTA, relay=
mail1.domain.com [128.121.34.15]
Jun  7 11:40:13 rt sendmail[13051]: l57FeDS1013050: to=<user at rt.domain.com>,
delay=00:00:00, xdelay=00:00:00, mailer=local, pri=31694, dsn=2.0.0,
stat=Sent


Apache Access Log:
==============

x.x.x.x - - [07/Jun/2007:11:49:35 -0400] "POST
//REST/1.0/NoAuth/mail-gateway HTTP/1.1" 302 314 "-" "libwww-perl/5.79"


Regards,
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