[rt-users] Global Default Search Display Options? Is thispossible?

[Justin Hayes]

Just in case it's of interest I found what I want in RT_Config.pm:

# $DefaultSearchResultFormat is the default format for RT search results
.
.


------------------------------------------------------
Justin Hayes
Support Manager
justin.hayes at orbisuk.com



On 7 Jun 2007, at 10:22, Justin Hayes wrote:

> Hmm I've hacked User_Overlay.pm to create the preference when  
> creating a new user. Not sure if there's a better way but it seems  
> to work.... Still no default option either.
>
> rt at ceres:~/local/lib/RT$ diff ../../../lib/RT/User_Overlay.pm  
> User_Overlay.pm
> 327a328,339
> >     # need to hack in out custom display columns preferences
> >     # so users get a nice 1-line results display rather than the  
> default 2-line
> >     my $attr = RT::Attribute->new ($self->CurrentUser);
> >     my ($attr_id, $attr_msg) = $attr->Create (Name => "Pref- 
> SearchDisplay", Content =>  
> "BQcDAAAABBcPQVNDfEFTQ3xBU0N8QVNDAAAABU9yZGVyFwJpZAAAAAdPcmRlckJ5FwI1M 
> AAAAAtSb3dzUGVyUGFnZRgAAAFqJyAgIDxCPjxBIEhSRUY9Ii9UaWNrZXQvRGlzcGxheS5 
> odG1sP2lkPV9faWRfXyI 
> +X19pZF9fPC9hPjwvQj4vVElUTEU6IycsDQonX19RdWV1ZU5hbWVfXycsDQonX19TdGF0d 
> XNfXycsDQonX19Qcmlvcml0eV9fJywNCic8Qj48QSBIUkVGPSIvVGlja2V0L0Rpc3BsYXk 
> uaHRtbD9pZD1fX2lkX18iPl9fU3ViamVjdF9fPC9hPjwvQj4vVElUTEU6U3ViamVjdCcsD 
> QonPHNtYWxsPl9fUmVxdWVzdG9yc19fPC9zbWFsbD4nLA0KJzxzbWFsbD5fX0NyZWF0ZWR 
> SZWxhdGl2ZV9fPC9zbWFsbD4nLA0KJ19fT3duZXJOYW1lX18nLA0KJzxzbWFsbD5fX0xhc 
> 3RVcGRhdGVkUmVsYXRpdmVfXzwvc21hbGw 
> +JywNCidfX1Jlc29sdmVkUmVsYXRpdmVfXycAAAAGRm9ybWF0", ContentType =>  
> "storable", ObjectType => "RT::User", ObjectId => "$id", Object =>  
> $self);
> >
> >     unless ($attr_id) {
> >         $RT::Logger->crit("Could not add search display  
> preference on user creation. Aborted");
> >         $RT::Logger->crit($attr_msg);
> >         $RT::Handle->Rollback();
> >         return ( 0, $self->loc('Could not create user') );
> >     }
> >
>
> ------------------------------------------------------
> Justin Hayes
> Support Manager
> justin.hayes at orbisuk.com
>
>
>
> On 7 Jun 2007, at 09:51, Justin Hayes wrote:
>
>> I'm using 3.6.3. You can set up a global default At A Glance  
>> layout in the options, which is great.
>>
>> However I can't find any way to set up a global set of 'Search  
>> Options' ie the columns returned by searches.
>>
>> I don't like the 2-line display and also want to change columns  
>> shown for my users, some of which work in other companies to mine.  
>> I don't want to have to update the preferences for a user every  
>> time I add one, and if they alter their own there seems to be no  
>> way for them to reset back to a default.
>>
>> Currently I'm inserting a Pref-SearchDisplay row into the  
>> Attributes table when migrating users from my current system, but  
>> once the migration is done and we're live I don't want to have to  
>> be hacking the DB data to reset a user's options.
>>
>> Any help appreciated.....
>>
>> Justin
>>
>> ------------------------------------------------------
>> Justin Hayes
>> Support Manager
>> justin.hayes at orbisuk.com
>>
>>
>>
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Community help: http://wiki.bestpractical.com
>> Commercial support: sales at bestpractical.com
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20070612/d0ad19d8/attachment.htm>