[rt-users] Procmail An Error Occurred 302 Found

[Kenneth Crocker]

Richard,


	Did you change any alias? Even making one letter upper case can cause this.


Kenn
LBNL

Richard Solid wrote:
> Hello,
> 
> I had RT working fine a week ago. All of the sudden procmail is not 
> redirecting emails to the proper queues. This was working before and not 
> now. Something must have changed but I'm not sure what. Can anyone help?
> 
> Here I'm pasting the information I'm getting from the different logs 
> when opening a ticket on RT by sending an email to user at rt.domain.com 
> <mailto:user at rt.domain.com>
> 
> Procmail.log Information
> =================
> 
> --- Logging /var/rt/home/procmail.log for rt, procmail: [13052] Thu Jun  
> 7 11:40:13 2007
> procmail: Assigning "MAILDOMAIN=rt.domain.com <http://rt.domain.com>"
> procmail: Assigning "RT_MAILGATE=/usr/bin/rt-mailgate"
> procmail: Assigning "RT_URL=http://rt.domain.com/"
> procmail: Assigning "LOGABSTRACT=all"
> procmail: Match on 
> "(^((Original-)?(Resent-)?(To|Cc|Bcc)|(X-Envelope|Apparently(-Resent)?)-To):(.*[^a-zA-Z])?).* 
> user at rt.domain.com <mailto:user at rt.domain.com>"
> procmail: Executing "/usr/bin/rt-mailgate,--queue,My 
> Name,--action,correspond,--url,http://rt.domain.com/"
> procmail: Assigning "LASTFOLDER=/usr/bin/rt-mailgate --queue My Name 
> --action correspond --url http://rt.domain.com/"
> procmail: Notified comsat: "rt@:/usr/bin/rt-mailgate --queue My Name 
> --action correspond --url http://rt.domain.com/"
>  From anotheruser at domainB.com <mailto:anotheruser at domainB.com>  Thu Jun  
> 7 11:40:13 2007
>  Subject: test 1
>   Folder: /usr/bin/rt-mailgate --queue My Name --action correspo     1783
> An Error Occurred
> 
> 302 Found
> 
> 
> 
> Maillog Information:
> =============
> Jun  7 11:40:13 rt sendmail[13050]: l57FeDS1013050: 
> from=<anotheruser at domainB.com <mailto:anotheruser at domainB.com> >, 
> size=1503, class=0, nrcpts=1, 
> msgid=<002f01c7a91a$23182fe0$7100000a at computer>, proto=ESMTP, 
> daemon=MTA, relay=mail1.domain.com <http://mail1.domain.com> 
> [128.121.34.15 <http://128.121.34.15>]
> Jun  7 11:40:13 rt sendmail[13051]: l57FeDS1013050: 
> to=<user at rt.domain.com <mailto:user at rt.domain.com>>, delay=00:00:00, 
> xdelay=00:00:00, mailer=local, pri=31694, dsn=2.0.0, stat=Sent
> 
> 
> Apache Access Log:
> ==============
> 
> x.x.x.x - - [07/Jun/2007:11:49:35 -0400] "POST 
> //REST/1.0/NoAuth/mail-gateway HTTP/1.1" 302 314 "-" "libwww-perl/5.79"
> 
> 
> Regards,
> 
> 
> ------------------------------------------------------------------------
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