[rt-users] Adding new widgets to "RT at a glance"

Jesse Vincent jesse at bestpractical.com
Thu Jun 7 18:59:46 EDT 2007

On Jun 7, 2007, at 4:27 PM, Malcolm Tester wrote:

> Hi,
> 	Someone installed a modified version of RT by Secure Scout,
> version 3.4.5 on Windows in my organization.  We've been using it a  
> few
> months now, and I want to move it over to Linux (FC 6).  I actually  
> have
> everything running ok with version 3.6.3.  I had to do a few tweaks to
> get rid of Secure Scouts stuff, but nothing major.
> 	However, there is a big difference between the old version and
> the new version.  The new version uses the MyRT.html to determine the
> widgets shown on the 'RT at a Glance' page.  The old version, at least
> SS's version, had the index.html hard coded to show the various
> Elements.  I wrote a few new Elements that I just hard-coded into the
> index.html as well.  On the new version, I would like to do it the
> 'Right' way. That means I need to add in my custom Elements as  
> widgets.
> To do this, I need to know how to get them to show up on the MyRT.html
> page.
> Any pointers would be greatly appreciated!

What you want to be looking at is the "HomepageComponents" stuff.

# $HomepageComponents is an arrayref of allowed components on a user's
# customized homepage ("RT at a glance").

Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues  
es MyReminders  RefreshHomepage)]);

RTIR 2.3 extends RT in this way.

> Malcolm
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com

-------------- next part --------------
A non-text attachment was scrubbed...
Name: PGP.sig
Type: application/pgp-signature
Size: 186 bytes
Desc: This is a digitally signed message part
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20070607/33c21dde/attachment.sig>

More information about the rt-users mailing list