[rt-users] Adding new widgets to "RT at a glance"

Malcolm Tester malcolm at directfinancialsolutions.com
Fri Jun 8 14:38:31 EDT 2007

Thanks.  This was exactly what I was looking for!

-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com] 
Sent: Thursday, June 07, 2007 5:00 PM
To: Malcolm Tester
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Adding new widgets to "RT at a glance"

On Jun 7, 2007, at 4:27 PM, Malcolm Tester wrote:

> Hi,
> 	Someone installed a modified version of RT by Secure Scout,
> 3.4.5 on Windows in my organization.  We've been using it a few months

> now, and I want to move it over to Linux (FC 6).  I actually have 
> everything running ok with version 3.6.3.  I had to do a few tweaks to

> get rid of Secure Scouts stuff, but nothing major.
> 	However, there is a big difference between the old version and
> new version.  The new version uses the MyRT.html to determine the 
> widgets shown on the 'RT at a Glance' page.  The old version, at least

> SS's version, had the index.html hard coded to show the various 
> Elements.  I wrote a few new Elements that I just hard-coded into the 
> index.html as well.  On the new version, I would like to do it the 
> 'Right' way. That means I need to add in my custom Elements as 
> widgets.
> To do this, I need to know how to get them to show up on the MyRT.html

> page.
> Any pointers would be greatly appreciated!

What you want to be looking at is the "HomepageComponents" stuff.

# $HomepageComponents is an arrayref of allowed components on a user's #
customized homepage ("RT at a glance").

Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues
MySupportQueu es MyReminders  RefreshHomepage)]);

RTIR 2.3 extends RT in this way.

> Malcolm
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