[rt-users] Adding new widgets to "RT at a glance"
Malcolm Tester
malcolm at directfinancialsolutions.com
Fri Jun 8 14:38:31 EDT 2007
Thanks. This was exactly what I was looking for!
-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com]
Sent: Thursday, June 07, 2007 5:00 PM
To: Malcolm Tester
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Adding new widgets to "RT at a glance"
On Jun 7, 2007, at 4:27 PM, Malcolm Tester wrote:
> Hi,
> Someone installed a modified version of RT by Secure Scout,
version
> 3.4.5 on Windows in my organization. We've been using it a few months
> now, and I want to move it over to Linux (FC 6). I actually have
> everything running ok with version 3.6.3. I had to do a few tweaks to
> get rid of Secure Scouts stuff, but nothing major.
>
> However, there is a big difference between the old version and
the
> new version. The new version uses the MyRT.html to determine the
> widgets shown on the 'RT at a Glance' page. The old version, at least
> SS's version, had the index.html hard coded to show the various
> Elements. I wrote a few new Elements that I just hard-coded into the
> index.html as well. On the new version, I would like to do it the
> 'Right' way. That means I need to add in my custom Elements as
> widgets.
> To do this, I need to know how to get them to show up on the MyRT.html
> page.
>
> Any pointers would be greatly appreciated!
What you want to be looking at is the "HomepageComponents" stuff.
# $HomepageComponents is an arrayref of allowed components on a user's #
customized homepage ("RT at a glance").
Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues
MySupportQueu es MyReminders RefreshHomepage)]);
RTIR 2.3 extends RT in this way.
>
> Malcolm
>
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