[rt-users] Need some help getting html2mime to work

[Steve Holmes]

You need a symlink in your sm.bin directory pointing to the html2mime
executable. The sm.bin directory might be in /var/adm, depending on your
sendmail configuration. See man smrsh(1M).

Steve

On 3/10/07, Randy Paries <rtparies at gmail.com> wrote:
>
> Hello,
> I found this article
> http://wiki.bestpractical.com/index.cgi?html2mime
> this is just what i need
>
> so i created the script and added the line to my aliases
> rt-cluster-help:         "|/home/rt3/bin/html2mime |
> /home/rt3/bin/rt-mailgate --queue ClusterHelp --action correspond
> --url http://rt3.domain.com/"
>
> i made the permissions of /home/rt3/bin/html2mime the same as
> /home/rt3/bin/rt-mailgate
>
> yet when i try to use it , i get the error...
> =================================================================
> ----- The following addresses had permanent fatal errors -----
> "|/home/rt3/bin/html2mime | /home/rt3/bin/rt-mailgate --queue
> ClusterHelp --action correspond --url http://rt3.domain.com/"
>     (reason: Service unavailable)
>     (expanded from: <rt-cluster-help at rt3.domain.com>)
>
>    ----- Transcript of session follows -----
> smrsh: "html2mime" not available for sendmail programs (stat failed)
> 554 5.0.0 Service unavailable
> =================================================================
>
> thanks if anyone can give me any suggestions.
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