[rt-users] Need some help getting html2mime to work

[Randy Paries]

Steve I appreciate the help.

So i put in a symlink to my my /etc/smrsh ( where i also  found my
rt-mailgate from when i first installed rt3)

so now i get the error
===========================================
smrsh: cannot use | in command
554 5.0.0 Service unavailable


Thanks for anymore help


On 3/12/07, Steve Holmes <sholmes42 at mac.com> wrote:
> You need a symlink in your sm.bin directory pointing to the html2mime
> executable. The sm.bin directory might be in /var/adm, depending on your
> sendmail configuration. See man smrsh(1M).
>
> Steve
>
>
>  On 3/10/07, Randy Paries <rtparies at gmail.com> wrote:
> >
> > Hello,
> > I found this article
> > http://wiki.bestpractical.com/index.cgi?html2mime
> > this is just what i need
> >
> > so i created the script and added the line to my aliases
> > rt-cluster-help:         "|/home/rt3/bin/html2mime |
> > /home/rt3/bin/rt-mailgate --queue ClusterHelp --action correspond
> > --url http://rt3.domain.com/"
> >
> > i made the permissions of /home/rt3/bin/html2mime the same as
> > /home/rt3/bin/rt-mailgate
> >
> > yet when i try to use it , i get the error...
> >
> =================================================================
> > ----- The following addresses had permanent fatal errors -----
> > "|/home/rt3/bin/html2mime | /home/rt3/bin/rt-mailgate --queue
> > ClusterHelp --action correspond --url http://rt3.domain.com/"
> >     (reason: Service unavailable)
> >     (expanded from: < rt-cluster-help at rt3.domain.com>)
> >
> >    ----- Transcript of session follows -----
> > smrsh: "html2mime" not available for sendmail programs (stat failed)
> > 554 5.0.0 Service unavailable
> >
> =================================================================
> >
> > thanks if anyone can give me any suggestions.
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