[rt-users] Adding CC to ticket on create

Kenneth Crocker KFCrocker at lbl.gov
Mon Mar 12 13:52:55 EDT 2007


To all,


	I saw an E_mail here that referred to
"Set($ParseNewMessageForTicketCcs , 1);" as a way to get RT to 
automatically put the CC of an E_mail into the CC of a ticket when RT 
creates the ticket. However, I cannot find that reference in RT. Can 
someone help me to find that parameter? Thanks.

Kenn
LBNL



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