[rt-users] Adding CC to ticket on create

Torsten Brumm torsten.brumm at googlemail.com
Mon Mar 12 13:56:35 EDT 2007


Hmm, i'm not sure, but i thinkk this comes with bps:
RT-Extension-CommandByMail, i think i read this somewhere there.

Torsten

2007/3/12, Kenneth Crocker <KFCrocker at lbl.gov>:
>
> To all,
>
>
>         I saw an E_mail here that referred to
> "Set($ParseNewMessageForTicketCcs , 1);" as a way to get RT to
> automatically put the CC of an E_mail into the CC of a ticket when RT
> creates the ticket. However, I cannot find that reference in RT. Can
> someone help me to find that parameter? Thanks.
>
> Kenn
> LBNL
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-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
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