[rt-users] Adding CC to ticket on create

[Roy El-Hames]

Not quite ..
look in etc/RT_Config.pm
Roy

Torsten Brumm wrote:
> Hmm, i'm not sure, but i thinkk this comes with bps:
> RT-Extension-CommandByMail, i think i read this somewhere there.
>
> Torsten
>
> 2007/3/12, Kenneth Crocker <KFCrocker at lbl.gov>:
>>
>> To all,
>>
>>
>>         I saw an E_mail here that referred to
>> "Set($ParseNewMessageForTicketCcs , 1);" as a way to get RT to
>> automatically put the CC of an E_mail into the CC of a ticket when RT
>> creates the ticket. However, I cannot find that reference in RT. Can
>> someone help me to find that parameter? Thanks.
>>
>> Kenn
>> LBNL
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>
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