[rt-users] Need some help getting html2mime to work

[Steve Holmes]

Well, I'm guessing, but would say that you included the "|" character in
your command. I'm thinking you will have to remove one or both of them.

Steve.


On 3/13/07, Randy Paries <rtparies at gmail.com> wrote:
>
> Steve I appreciate the help.
>
> So i put in a symlink to my my /etc/smrsh ( where i also  found my
> rt-mailgate from when i first installed rt3)
>
> so now i get the error
> ===========================================
> smrsh: cannot use | in command
> 554 5.0.0 Service unavailable
>
>
> Thanks for anymore help
>
>
> On 3/12/07, Steve Holmes <sholmes42 at mac.com> wrote:
> > You need a symlink in your sm.bin directory pointing to the html2mime
> > executable. The sm.bin directory might be in /var/adm, depending on your
> > sendmail configuration. See man smrsh(1M).
> >
> > Steve
> >
> >
> >  On 3/10/07, Randy Paries <rtparies at gmail.com> wrote:
> > >
> > > Hello,
> > > I found this article
> > > http://wiki.bestpractical.com/index.cgi?html2mime
> > > this is just what i need
> > >
> > > so i created the script and added the line to my aliases
> > > rt-cluster-help:         "|/home/rt3/bin/html2mime |
> > > /home/rt3/bin/rt-mailgate --queue ClusterHelp --action correspond
> > > --url http://rt3.domain.com/"
> > >
> > > i made the permissions of /home/rt3/bin/html2mime the same as
> > > /home/rt3/bin/rt-mailgate
> > >
> > > yet when i try to use it , i get the error...
> > >
> > =================================================================
> > > ----- The following addresses had permanent fatal errors -----
> > > "|/home/rt3/bin/html2mime | /home/rt3/bin/rt-mailgate --queue
> > > ClusterHelp --action correspond --url http://rt3.domain.com/"
> > >     (reason: Service unavailable)
> > >     (expanded from: < rt-cluster-help at rt3.domain.com>)
> > >
> > >    ----- Transcript of session follows -----
> > > smrsh: "html2mime" not available for sendmail programs (stat failed)
> > > 554 5.0.0 Service unavailable
> > >
> > =================================================================
> > >
> > > thanks if anyone can give me any suggestions.
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> >
>



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