[rt-users] Outgoing email - using external smtp

Helmuth Ramirez HelmuthRamirez at compupay.com
Fri Nov 16 11:15:34 EST 2007

We are an Exchange shop and RT has its own e-mail server running on it
(Postfix).  We found this to be the easiest solution.  Postfix uses our
Exchange as a Smarthost.  We don't use it for anything else and it is
very little overhead.  Just a thought.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Keith
Sent: Friday, November 16, 2007 11:06 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Outgoing email - using external smtp

I've read the article in the documentation for using fetchmail to
retrieve email from an external pop3 account to import tickets. I was
wondering if there was a way to setup RT to use an outgoing smtp
server to send notification emails? Basically, I'd like RT to work
just like an email client program; using a separate ISP's email
servers to handle incoming and outgoing mail. While I could set up an
internal mail server, my company really has no need for one and
setting one up just for our ticketing software something I'm trying to




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