[rt-users] Outgoing email - using external smtp

Keith pdragon at pdragon.net
Fri Nov 16 11:50:52 EST 2007

Yeah, I've got postfix running on the test server I have right now and
I think I've figured out how to have RT using it. I'm just trying to
see if the other solution is possible. Don't want to have a program
running on a publicly accessible server if I really don't have to.
Just trying to make my own job easier. :)


On Nov 16, 2007 11:15 AM, Helmuth Ramirez <HelmuthRamirez at compupay.com> wrote:
> We are an Exchange shop and RT has its own e-mail server running on it
> (Postfix).  We found this to be the easiest solution.  Postfix uses our
> Exchange as a Smarthost.  We don't use it for anything else and it is
> very little overhead.  Just a thought.
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Keith
> Sent: Friday, November 16, 2007 11:06 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Outgoing email - using external smtp
> I've read the article in the documentation for using fetchmail to
> retrieve email from an external pop3 account to import tickets. I was
> wondering if there was a way to setup RT to use an outgoing smtp
> server to send notification emails? Basically, I'd like RT to work
> just like an email client program; using a separate ISP's email
> servers to handle incoming and outgoing mail. While I could set up an
> internal mail server, my company really has no need for one and
> setting one up just for our ticketing software something I'm trying to
> avoid.
> Thanks!
> Keith
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