[rt-users] Copies of own messages

[Jason A. Smith]

On Mon, 2007-11-26 at 15:24 -0500, Matt Juszczak wrote:
> We would like to receive copies of our own updates to RT tickets.
> 
> In other words, right now, if I reply to an RT ticket via email or web, it 
> will send a copy to all other subscribers but myself.  I'd also like to 
> receive a copy of what I had just sent.

See the $NotifyActor config option in your RT_SiteConfig.pm file.
Currently this is a global option, but according to the RT wiki, a per
user notify preference is going into RT-3.7.

> I assume this is code changing logic (Removing the logic that checks to 
> see whether or not I am the originator of an update as it is notifying 
> subscribers of a ticket (I believe we are all listed as AdminCC's)).
> 
> Is there a way to do this?  Code change?
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|  Jason A. Smith                          Email:  smithj4 at bnl.gov |
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