[rt-users] Merged tickets very slow

[Chris Nelson]

We had this issue before. Are you using PostGres as your database?  We 
found that once we vacuumed the database, it resolved the issue.

Daniel Jennings wrote:
> The issue isn't really the output, its the 30 to 40 seconds it takes to load
> the ticket. I guess though it maybe nice not to see it fill up the log all
> the itme. 
>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Boris
> Lytochkin
> Sent: 24 November 2007 09:05
> To: rt-users-request at lists.bestpractical.com
> Subject: Re: [rt-users] Merged tickets very slow
>
> I have seen them a lot too, even created small patch to mute them away:
>
>   
>> grep -i merged /rt/etc/RT_SiteConfig.pm
>>     
> Set($MuteWeFoundMergedTicket, "1");
>
>
>   
>>> Hi,
>>>
>>> We have an issue with merged tickets taking a very long time to load, 
>>> up to 30 seconds. The sub TicketOverloay::Load is called a lot, 
>>> logging 6000 lines of 'found merged ticket'.
>>>
>>> Is this just how it works or is there a problem here?
>>>       
>> That sounds like a problem. I haven't seen that before.
>>     
>
> _____________
> Boris Lytochkin,
> JSC e-port, Moscow
>
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