[rt-users] Charts for custom field search
Terence Monteiro
terence at deeproot.co.in
Wed Nov 28 09:23:12 EST 2007
Hello,
I'm having trouble trying to get a bar chart to show for tickets which
have a specific value for a custom field. As per the TicketSQL wiki on
bestpratical.com, I'd edited the condition in the "Advanced" area to use
CustomField.My_Custom_Fieldname = 'My Value' and then performed the search.
As expected, I got a list of tickets which had the given value for the
given custom field. However, when I attempted to view the bar chart for the
resultant data, giving CreatedDaily as group by condition, I get just a blank
chart. I'm using RT 3.6.4.
My custom field has an '_' in it. Is that the cause? Does RT 7 have chart
support for custom fields?
--
Thanks and Regards,
Terence Monteiro.
DeepRoot Linux,
Ph: +91 (80) 4112 4784 / 85.
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