[rt-users] new users
Gene LeDuc
gleduc at mail.sdsu.edu
Wed Oct 10 12:03:28 EDT 2007
Hi Timothy,
When a new user submits a ticket (via e-mail), RT sets up an account for
them. The account username is their e-mail address and there is no password.
Regards,
Gene
At 11:53 AM 10/9/2007, Timothy A. Holmes wrote:
>Content-class: urn:content-classes:message
>Content-Type: multipart/alternative;
> boundary="----_=_NextPart_001_01C80AA5.A461A9AE"
>
>Hi folks:
>
>I have just installed RT and I need to find out how new users set up their
>username etc so they can submit tickets.
>
>I have been through the manual and I cant seem to find it
>
>TIM
>
>_______________________________________________
>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
>Community help: http://wiki.bestpractical.com
>Commercial support: sales at bestpractical.com
>
>
>Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>Buy a copy at http://rtbook.bestpractical.com
--
Gene LeDuc, GSEC
Security Analyst
San Diego State University
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20071010/ac3b2509/attachment.htm>
More information about the rt-users
mailing list