[rt-users] Can I deselect a Global Scrip on a per queue basis?

[Kenneth Crocker]

David,


	Alas, I don't believe there is an easy way. The only way I know of is 
to make the scrips queue based.


Kenn
LBNL

On 10/10/2007 3:43 PM, David Hobley wrote:
> Hello,
> 
> We have been using RT for a while and are very happy with it (once we 
> got our users trained up to the right level of geekyness). We have 
> approximately 25 queues currently for various problem areas with 9 or so 
> global scrips which apply to all queues and for the most part, this 
> works well. However, there are 2 or 3 queues for which we don't want to 
> apply the global scrips.
> 
> Is there any way I can specify that a queue should not use a global scrip?
> 
> The alternative appears to be to define per queue scrips which would be 
> painful for 25 queues, not to mention much more maintenance if we want 
> to change anything.
> 
> Thanks for your time!
> 
> -- 
> Cheers,
> David Hobley
> 
> 
> 
> 
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