[rt-users] issue: mail generated for a ticket should have from name as queue name

[Krishna Prasad]

Hi,

 

I have an issue as below:

 

Any mail generated for a ticket should have "From Name" as "Queue Name".

 

For example: 

 

If the "Queue name is My_Queue" the mail should have "From Name as
My_Queue". But I am not getting the "From Name as My_Queue".

 

How can we solve this problem?

 

Thanks!!

 

With Regards,

Krishna Prasad

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