[rt-users] Loops and too much tickets

Jesse Vincent jesse at bestpractical.com
Wed Oct 17 09:29:39 EDT 2007


On Oct 17, 2007, at 12:53 PM, José de Paula Eufrásio Júnior wrote:

> So I got a loop yesterday. Somehow, one queue was added as  
> requestor to a ticket, and everytime it received an comment via  
> mailgateway it sent an email back to the requestors (it being the  
> other queue again).
>
>

What version of RT? RT _should_ autodetect and stop that.
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