[rt-users] Merge or delete users

[Boris Jordanov]

Lamers, Dan wrote:
> Hi Boris,
>
> I have just configured this exact scenario.  Take a look at this page
>
> http://wiki.bestpractical.com/view/AutoCreateFromExternalUserInfo
>
> Basically, you can use LDAP in Exchange 5.5 to cross reference between user
> id and email address.  When users send an e-mail to RT, LDAP is used to
> retrieve the userid from Exchange and therefore prevent the creation of 2
> accounts.  
>
> Hope this helps!
>
> Dan
>   

Thanks Dan, I'll give it a try.
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