[rt-users] Merge or delete users

[Drew Barnes]

If you already have multiple accounts for people, you can merge them
with http://search.cpan.org/~jesse/RT-Extension-MergeUsers-0.02/

Boris Jordanov wrote:
> Lamers, Dan wrote:
>> Hi Boris,
>>
>> I have just configured this exact scenario.  Take a look at this page
>>
>> http://wiki.bestpractical.com/view/AutoCreateFromExternalUserInfo
>>
>> Basically, you can use LDAP in Exchange 5.5 to cross reference
>> between user
>> id and email address.  When users send an e-mail to RT, LDAP is used to
>> retrieve the userid from Exchange and therefore prevent the creation
>> of 2
>> accounts. 
>> Hope this helps!
>>
>> Dan
>>   
>
> Thanks Dan, I'll give it a try.
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