[rt-users] Failed to load valid user when Everyone has the right to CreateTicket

Fran Fabrizio fran at cis.uab.edu
Thu Sep 6 18:33:26 EDT 2007

Occasionally, I get a

RT could not load a valid user, and RT's configuration does not allow
for the creation of a new user for this email (user at uab.edu).

even though in this queue, Everyone has the right to CreateTicket.  (There's nothing special about @uab.edu, I just picked that as the latest example - it happens with all sorts of domains) 

Has anyone else seen this?  It's sporadic, once every week or two.  RT 3.6.4

Fran Fabrizio
Senior Systems Analyst
Department of Computer and Information Sciences
University of Alabama at Birmingham

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