[rt-users] issues starting RT

[Tamer Tayea]

I looked at /usr/lib/perl5 , all folders/subfolders are owned by root. Permission 755 

 

From: Ham MI-ID, Torsten Brumm [mailto:torsten.brumm at Kuehne-Nagel.com] 
Sent: Wednesday, September 12, 2007 4:31 PM
To: Tamer Tayea; rt-users at lists.bestpractical.com
Subject: AW: RE: [rt-users] issues starting RT

 

Hi tamer
Check the permissions of the installed perl modules i bet the have 770 onwed by root.

Apache can't access them.

Torsten

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com>
To: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
Sent: Wed Sep 12 22:18:06 2007
Subject: RE: [rt-users] issues starting RT

Hi Guys,



I have a setup RHEL 4.5 ES/ Oracle XE/RT 3.6.4 .. I am getting this error starting the httpd daemon.

Any ideas would be great..



Thanks



Tamer





[warn] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" has failed to remain running for 30 second

s given 3 attempts, its restart interval has been backed off to 600 seconds

[Wed Sep 12 15:13:51 2007] [warn] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" restarted





DBI connect('rt3','root',...) failed: ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS settings, permissions, etc. at /usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 106

Connect Failed ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS settings, permissions, etc.

 at /opt/rt3/lib/RT.pm line 220

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