[rt-users] cc to owner of the ticket?

Helmuth Ramirez HelmuthRamirez at compupay.com
Wed Sep 26 10:52:28 EDT 2007


This should answer your question:

 

http://www.gossamer-threads.com/lists/rt/users/35022?search_string=notif
y%20actor;#35022 

 

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of KENH KASA
Sent: Wednesday, September 26, 2007 10:48 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] cc to owner of the ticket?

 

is it possible to cc to the owner? usually RT excludes the owner on the
grounds that owner is actually addressing the tikcet, but we like to
have this so that there is a email copy as a record and not just in the
RT system. I'm using RT 3.6.4

thanks
ed

  

________________________________

Pinpoint customers
<http://us.rd.yahoo.com/evt=48250/*http:/searchmarketing.yahoo.com/arp/s
ponsoredsearch_v9.php?o=US2226&cmp=Yahoo&ctv=AprNI&s=Y&s2=EM&b=50> who
are looking for what you sell. 

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