[rt-users] include cc list from email into RT cc list

[KENH KASA]

When a user submits a ticket to RT, he/she also sends the email as cc to others (MS Exchange), if so can RT be configured such that the cc list in the email is caputred by RT and is included in the cc list of the ticket?
I'm using RT 3.6.4.

thanks
ed

       
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