[rt-users] include cc list from email into RT cc list

KENH KASA fosterjam at yahoo.com
Wed Sep 26 10:51:50 EDT 2007


When a user submits a ticket to RT, he/she also sends the email as cc to others (MS Exchange), if so can RT be configured such that the cc list in the email is caputred by RT and is included in the cc list of the ticket?
I'm using RT 3.6.4.

thanks
ed

       
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