[rt-users] E-Mail issues

[Tim Hibbard]

I have the same problem and posted the same question about a week ago.  
For a temp solution I created an alias from nobody@***.*** to -> 
programming-comment@******.***

Not elegant but works until a solution is offered.


Daniel Jenning wrote:
> I seem to have two problems with e-mails from RT right now. One is that for
> some reason anything from RT is showing its full header in Outlook, although
> this doesn't happen in the older version I use elsewhere, I was wondering if
> anyone else has come across this - this only happens with RT mails.
>
> The second is that e-mails from RT list the From: as
>
> Nobody [nobody@*************.***]; on behalf of; *Users Name* via RT
> [programming-comment@***********.***]
>
> Obviously I've edited it a bit to remove info but you get the idea. In the
> header we have:
>
> Reply-To: programming-comment@*********.***
> RT-Originator: *user*@***********.***
> Sender: Nobody <nobody@**********.***>
> From: "*Users Name* via RT" <programming-comment@*********.***>
>
> Now I'm guessing sendmail is adding nobody as the sender, but I can't be
> sure. Again any help would be great, as some mails clients don't deal with
> it right and we don't like having 'nobody' in the address.
>
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