[rt-users] Self Service

[Mike Peachey]

andrew fay wrote:
> morning mike!,
> 
> thanks for that - sorted,
> 
> One more thing, on the self service.. if I change someone's ticket's 
> queue it gives them the message :
> 
> afay - Queue changed from to
> 
> and thats it.. no mention of what queue it has been moved from to,
> 
> is there a quick fix for that? as this is our last issue before we can 
> bring RT live,

I'm not sure about that one to be honest - I've hardly ever moved a 
Ticket between Queues.

-- 
Kind Regards,

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Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England
http://www.jennic.com
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