[rt-users] Problem, cannot restart HTTPD

[Jesse Vincent]

"Undefined subroutine &RT::loc called at /opt/rt3/etc/RT_SiteConfig.pm  
line 24"

is the isssue.


On Apr 8, 2008, at 8:58 AM, Nelson Pereira wrote:
> HI,
>
> Did something and not sure what…:
>
> [Tue Apr 08 09:00:00 2008] [error] \nRT couldn't load RT config  
> file /opt/rt3/etc/RT_SiteConfig.pm as:\n    user: root \n    group:  
> root\n\nThe file is owned by user root and group apache.  \n\nThis  
> usually means that the user/group your webserver is running\nas  
> cannot read the file.  Be careful not to make the permissions\non  
> this file too liberal, because it contains database passwords.\nYou  
> may need to put the webserver user in the appropriate group 
> \n(apache) or change permissions be able to run succesfully.\n 
> \nUndefined subroutine &RT::loc called at /opt/rt3/etc/ 
> RT_SiteConfig.pm line 24.\nCompilation failed in require at /opt/rt3/ 
> lib/RT.pm line 152.\nBEGIN failed--compilation aborted at /opt/rt3/ 
> bin/webmux.pl line 78.\nCompilation failed in require at (eval 2)  
> line 1.\n
> [Tue Apr 08 09:00:00 2008] [error] Can't load Perl file: /opt/rt3/ 
> bin/webmux.pl for server netnet-ems.protus.org:0, exiting...
>
> The RT_* files are set as root:apache and the permission is set to 500
>
> What do I need to do to get this file to run?
>
>
> Nelson Pereira
> Senior Network Administrator
>
> Protus IP Solutions Inc.
> npereira at protus.com
> phone: 613.733.0000 ext.528
> MyFax: 613.822.5083
> www.myfax.com
>
> Refer your friends and colleagues to MyFax!
> Click here for more information.
> <image001.gif>
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com

-------------- next part --------------
A non-text attachment was scrubbed...
Name: PGP.sig
Type: application/pgp-signature
Size: 186 bytes
Desc: This is a digitally signed message part
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20080408/06a0c4e0/attachment.sig>