[rt-users] Question about sendmail aliases and crontab for fetchmail

Nelson Pereira npereira at protus.com
Wed Apr 9 11:50:10 EDT 2008

I created a rt3 user in my RHEL5 box for rt.

It has a crontab like this:


*	* * * * /usr/bin/fetchmail -f /home/rt3/.fetchmailrc -a -m
"/etc/smrsh/rt-mailgate --queue UnAssigned --action correspond --url" > /dev/null


The .fetcmail has:


set logfile=/opt/rt3/var/fetchmail

poll exmail.protus.org proto pop3:

#username otrs                  password ******      mda
"/etc/smrsh/rt-mailgate --url --queue General
--action correspond"

#username otrs-ns               password ******      mda
"/etc/smrsh/rt-mailgate --url --queue General
--action comment"

username nssupport              password ******      mda
"/etc/smrsh/rt-mailgate --url --queue UnAssigned
--action correspond"

username nssupport-comment      password ******      mda
"/etc/smrsh/rt-mailgate --url --queue UnAssigned
--action comment"


Since I use a crontab to fetch the emails from a POP box, can I delete
the string in the sendmail aliases file? Or is it needed...

The way I look at it, the cron fetches the emails and drops them in the
UnAssigned queue... So the Aliases is irrelevant in this case right?


And what is the use of a -comment email address... what does it do?





Nelson Pereira 
Senior Network Administrator 

Protus IP Solutions Inc. 
npereira at protus.com 
phone: 613.733.0000 ext.528 
MyFax: 613.822.5083 

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