[rt-users] Urgent request for aid - Set created date on import?

[Aaron Sallade]

Hi all,

We are down to the last little hurdle for an import of 20,000 tickets
from a commercial system. I need to be able to set the Created date, as
opposed to it showing as created Now(). I currently have the value in
"Starts" so if it can be done from a scrip it may work, otherwise a
direct db change may be the only way to go.

Ideas?

Aaron Sallade'
Application Manager
PTSO of Washington
"Shared Technology for Community Health"
(206) 613-8938 Desk
(206) 521-8833 Main
(206) 613-5078 Fax
asallade at ptsowa.org