[rt-users] Urgent request for aid - Set created date on import?

Aaron Sallade asallade at PTSOWA.ORG
Wed Apr 9 14:09:59 EDT 2008

Hi all,

We are down to the last little hurdle for an import of 20,000 tickets
from a commercial system. I need to be able to set the Created date, as
opposed to it showing as created Now(). I currently have the value in
"Starts" so if it can be done from a scrip it may work, otherwise a
direct db change may be the only way to go.


Aaron Sallade'
Application Manager
PTSO of Washington
"Shared Technology for Community Health"
(206) 613-8938 Desk
(206) 521-8833 Main
(206) 613-5078 Fax
asallade at ptsowa.org

More information about the rt-users mailing list