[rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

Stephen Turner sturner at MIT.EDU
Fri Apr 11 12:59:09 EDT 2008

At Friday 4/11/2008 12:50 PM, Kenneth Crocker wrote:
>Mike, Pedro,
>         The problem I'm having with autocreate is that when an 
> email address is
>added to some correspondence in the CC field, then RT adds the entire
>email address as a privleged user instead of unprivileged. Once that
>happens, they show up in a lot of drop-downs for watcher and then I have
>this unrelated "privileged" email address being offered as a possible
>USER ID for watchers and many of my regular users don't know which of
>the two IDs to select for that one person.

>It gets irritating and now I'm considering using SQL to get rid of them.

Kenn - don't do this!! You'll be sorry. Ruslan's Shredder is the safe 
way to remove unwanted user accounts.


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