[rt-users] help with incoming scrip

[Chris Haumesser]

Ok, yes... ExtractCustomValues appears to be capable of doing what I want.

I'm unclear on what I can put in the "script" field of the template.
For example, here's what I've done...


1.  Created template in my queue containing the following:

||Body|^Title:\s*(.*)|$self->TransactionObj->Set( Subject => $_ )||


2.  Created scrip in my queue: on create, extract custom values, my new
template.


3.  Send test messages; subject does not change, nothing in syslog.


I have a feeling that the "script" field in my template isn't right.
What can I put in this field???

Appreciate any pointers in the right direction...



-C-