[rt-users] permission problems

[LDB]

On Apr 18, 2008, at 5:38 PM, roger wrote:
> On Fri, 2008-04-18 at 16:38 -0400, LDB wrote:
>> This is quite frustrating .. I have a permissions problem which most
>> likely cacades into sending mail problems ..
>>
>> Any ideas?
>>
>>
>> ==> /opt/rt3/var/log/rt.log <==
>> [Fri Apr 18 19:47:13 2008] [crit]: No permission to create tickets in
>> the queue 'NVDB' (/opt/rt3/lib/RT/Interface/Email.pm:243)
>> [Fri Apr 18 19:47:13 2008] [warning]: Warning: Use of "require"
>> without parentheses is ambiguous at (eval 801) line 1. ((eval 801):1)
>> [Fri Apr 18 19:47:13 2008] [warning]: Bareword found where operator
>> expected at (eval 801) line 1, near "/usr/bin" ((eval 801):1)
>> [Fri Apr 18 19:47:13 2008] [warning]: 	(Missing operator )
>
> I wouldn't want to swear to it, but I suspect these last two errors
> point to a problem in your scrips.
>
> TTFN
> --  
> roger <roger at computer-surgery.co.uk>
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Also, my rt.conf file is not sitting with me well either ....

Notice Apache2 module I CANNOT get to load properly ... :(





<VirtualHost *:443>
    ServerName rt.dc.org
    DocumentRoot /opt/rt3/share/html
    ServerAdmin nc at dc.org
    LogLevel warn
    ErrorLog /var/log/apache2/rt_error_log
    TransferLog /var/log/apache2/rt_access_log
    PerlSetVar MasonArgsMethod CGI
SSLEngine on
SSLCipherSuite ALL:!ADH:!EXPORT56:RC4+RSA:+HIGH:+MEDIUM:-LOW:-SSLv2:- 
EXP:-eNULL
SSLCertificateFile /etc/apache2/ssl.crt/rt.crt
SSLCertificateKeyFile /etc/apache2/ssl.key/rt.key

    # this line applies to Apache2+mod_perl2 only
    # Below line might be incorrect, I had to use:
    #     PerlModule Apache2::compat
    # mod_perl 2.0.1 from FC4 Linux
#   PerlModule Apache2 Apache::compat


    Alias /rt "/opt/rt3/share/html"
    PerlModule Apache::DBI
    PerlRequire /opt/rt3/bin/webmux.pl

    <Directory /opt/rt3/share/html>
      AllowOverride All
      Options ExecCGI FollowSymLinks
      <IfModule mod_access.c>
         Order allow,deny
          Allow from all
      </IfModule>
    </Directory>

    <Location /rt>
      RewriteEngine On
      RedirectMatch permanent (.*)/$ $1/index.html
      AddDefaultCharset UTF-8
      SetHandler perl-script
      PerlHandler RT::Mason
    </Location>
</VirtualHost>