[rt-users] RT not generating email for CCs/AdminCCs

Thierry Thelliez thierry.thelliez.tech at gmail.com
Tue Apr 22 18:49:54 EDT 2008

I did not enter a userID. I used a valid email address. This email
address is picked up by the default scrip#9 but not by the one I

I tested with another condition (On Status Change) and again the
Notify Other Recipients is not getting the CC email address.

Using Notify CCs emails the Watchers CCs. But it is not emailing the
email addresses in the CC field of the Resolve ticket form.


More information about the rt-users mailing list