[rt-users] RFC: Splitting the signature off from the main text in replies/comment?

[Richard Hartmann]

On Tue, Aug 12, 2008 at 12:08, Jesse Vincent <jesse at bestpractical.com> wrote:

>> *) Signatures on comments are useless and just take up screen real estate
>
> That depends on your organization and how you use RT. But I could see "Do
> comments get signatures appended by default" as a reasonable config file
> option.

That is the idea I started from & would be most important, to me. The other
stuff was just fleshing out a 'what if'.


>> *) Replying in-line is ackward as you can't simply mark all text below the
>> point where you stop typing and delete all
>
> That actually argues for a more "outlook like" way to handle signatures.
> Appending them entirely after the fact.

No idea about Outlook, but appending at the very end is, for me, a Very
Good Thing as it makes replying cleanly a lot easier.


>> *) Sometimes, you do not want to have a signature on replies

> IIRC, this is the first time in over a decade of releasing RT that I've
> heard the feature request. Could you talk about some actual use cases where
> this is an issue?

Basically, when I know people well and don't want to mess up a perfectly
fine email by all the usual corporate stuff at the end. Not too high priority,
granted. Just a nice to have.


To summarize, the only thing I would really want is an option to not
attach anything on comments, the rest is optional/nice-to-have.


Richard