[rt-users] Using rt-crontool to send Timed Notifications

[Jerrad Pierce]

>
>
>
> However I have been asked if there is any way that everything can run as
> before with mails being sent to owner/queue group but without the comment on
> the ticket being added. I have attempted using SendEmail or Notify as the
> action for rt-crontool but it does not seem to work at all.
>
This seems antithetical to the design of RT.
It's meant to log all transactions.
-- 
Cambridge Energy Alliance: Save money & the planet
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